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HOSTING / WEBSITE DESIGN


 

   We are a local company that will service your needs promptly and efficiently.  We install all software and hardware needed for our programs.  We will provide all training needed to use our software efficiently.


1. ACCOUNTING/FINANCIALS
  Provide complete audit trail of accounting details from accounting transaction to invoice and customer
  Report on revenues and expenses by any configurable account
segment (location, product line,
    customer type, etc.)
  Monitor accounts receivable to gain visibility on outstanding debt and aging
  Perform payroll runs, record results and print check
 


2. CUSTOMER SERVICE
  Provide real time status information over the web
  Track details of each email and phone call made to customers
  Create service tickets and record work being performed on a specific serial number
  Bill hours worked by each technician
 

3.
INVENTORY
  Transfer product between warehouses
  Check stock availability and identify bin location
  Take physical inventory counts

4.
PURCHASING
  Create POs automatically based on stock availability
  View history of items purchased while negotiating
   with vendors
  Check lowest price offered
 

5. RECEIVING
  Receive product into inventory against PO
  Assign manufacturer's serial number
  Print barcode label
 

6. FULFILLMENT

  Create individual or batch pick tickets
  Scan and validate merchandise via barcode as product
    leaves warehouse
  Convert all picked orders into shipments and invoices
   through single click
 

7
. RMAs
Customer can begin RMA process through Web store 
Assign returned inventory to specific bin for further
  inspection
Manage returns to vendors and track vendor credits 

8
. SALES FORCE AUTOMATION
Negotiate price based on profit analysis directly
  from sales order
Manage sales funnel for company and individuals
Track leads as they move through sales process
 

9
. WEB STORE
Create and maintain a professional Web store w/o programming knowledge
Process orders and automatically update back-end accounting system
Suggest cross-sell and up-sell opportunities per product
Secure online credit card transactions using security code and address authorization
 

10
. POINT-OF-SALE
Suggest accessory products using automatic prompts
Scan barcodes, adjust inventory count and print
  receipts
Process credit cards using real time integration

11
. MARKETING
Identify customers based on selection criteria
Export lists into Excel for email marketing
Measure success and revenue of marketing campaigns by source code
 
 

Computer Business Solutions, Inc. 22 East Main Street - Rear, Lititz, PA 17543 T. 717.627.1730 F. 717. 627.3526